*Use our set-up wizard*

                                        To check your email at a remote location read below
If you are at a temporary location and you would like to check your email without configuring your profile on a computer, log into
www.mail.yourdomainname.com (example: www.mail.myapluscomputers.com). You will be asked to enter your username and password. If you do not remember it, please call (830)708-7054 to have your password changed or reset.
 

 

Instructions for the following programs below are available below as well. Scroll through and find the program that applies to you. If you need further assistance, just call us.

Microsoft Outlook Express (PC)
Microsoft Outlook 2003 and 2002/XP (PC)
Outlook 2000 and Outlook 98 (PC)
Eudora 6.x (PC)
Netscape Messenger 7.x (PC)
Netscape Messenger 4.x (PC)
Pegasus (PC)
 
 
E-mail software you can set up to access your E-mail on your Mac
 
Mail for OS X (Mac)
Edoura 6.x (Mac)
Microsoft Entourage (Mac)
Microsoft Outlook Express for OS 9 (Mac)


 
Setting POP Frequency
 
  E-mail software can be set up to retrieve your messages automatically on a regular interval. For optimal performance, we recommend you adjust your retrieval setting to check for new messages every 5 minutes.
 
 
 
Microsoft Outlook Express (PC)
 
 
  1. Select Accounts from the Tools menu.
     
  2. On the MAIL tab, click ADD, and then select MAIL. The program will then take you through a series of screens entitled the INTERNET CONNECTION WIZARD.
     
  3. In the DISPLAY NAME box on the first screen, type your real name the way you would like it displayed in your outgoing messages (ex. John Smith)
     
  4. The next screen will prompt you to enter your full e-mail address (For example, username@domain.com)
     
  5. On the next screen, select POP3 from the pull down menu. In the INCOMING MAIL box enter "mail." followed by your domain name (ex. mail.example.com)
     
  6. In the Outgoing mail (SMTP) box, type in the name of your outgoing e-mail server (ex. smtp.myisp.com)
     
  7. Under the ACCOUNT NAME box, please enter your full e-mail address (ex: john@example.com). Enter your password in the PASSWORD box.
     
  8. You will be prompted to enter a "friendly name" or "display name" for the e-mail account. You can enter any name you like.
     
  9. On the last screen, select your method of connecting to the Internet.

     
  10. Exit your all browser windows and restart Outlook Express for the changes to take effect. You are now ready to receive and send e-mail using Microsoft Outlook Express.

    Setting up Mail in Microsoft Outlook Express

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Microsoft Outlook 2003 and Outlook 2002/Outlook XP (PC)
 
 
1. Open Outlook
 
2. Go to the TOOLS menu and select E-MAIL ACCOUNTS, you will see:

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3. Select ADD A NEW E-MAIL ACCOUNT, click Next
 

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4. Select POP3, then click Next

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5. Most of your information is entered on this screen. Under the YOUR NAME field, enter your full name as you would like it to appear on messages that you send out.
 
5. Under the E-MAIL ADDRESS field, enter your full e-mail address
 
6. Under the INCOMING MAIL SERVER field enter "mail." Followed by your domain name (ex. mail.example.com)
 
7. Under the OUTGOING MAIL SERVER field enter your ISP’s outgoing mail server. Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com).
 
8. Under the USER NAME field enter your FULL e-mail address (ex. john@example.com). Now click Next, and you will see:
 

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9. Close all Outlook windows and restart Outlook for the changes to take effect.

 
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Microsoft Outlook 2000 and Outlook 98 (PC)
 
 
  1. In the Services window, click on the Add button, then select Internet Mail
     
  2. Click OK
     
  3. In the Mail Account Properties window, type in the name by which you want to refer to this server.
     
  4. Type in your Name, Organization, E-mail Address, and Reply Address.
     
  5. Click the Servers tab
     
  6. In the Incoming Mail (POP3) box, enter "mail." Followed by your domain name (ex. mail.example.com)
     
  7. In the Outgoing mail (SMTP) box, type in the name of your outgoing e-mail server (ex. smtp.myisp.com)
     
  8. Type in your e-mail address under ACCOUNT NAME.
     
  9. Type in your password under Password
     
  10. Click OK
     
  11. You will get a message stating that the new service will not start until you exit and log out of Outlook and subsequently restart Outlook.
     
  12. Click OK
     
  13. Click OK
     
  14. Close all Outlook windows and restart Outlook for the changes to take effect. Your are now ready to send and receive e-mail using Microsoft Outlook 2000 or Outlook 98.

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Eudora 6.x (PC)
 
 
  1. Click Tools then Options
     
  2. Click the GETTING STARTED icon
     
  3. Under Real Name fill in the display name that you would like.
     
  4. Under the return address field please enter your full e-mail address (ex. john@example.com)
     
  5. Under Mail Server (Incoming) type "mail." Followed by your domain name (ex. mail.example.com)
     
  6. Under LOGIN, type in your full e-mail address. (Ex: john@example.com)
     
  7. Under SMTP Server (outgoing), type in the name of your outgoing e-mail server (ex. smtp.myisp.com). Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com).
     
  8. Click OK. You are now ready to send and receive e-mail using Eudora.


 
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Netscape Messenger 7.x or 6.2 (PC)
 
  Setting up the outgoing (SMTP) server
  1. Open Netscape
     
  2. Click the mail icon in the lower left corner
     
  3. Click EDIT
     
  4. Click MAIL AND NEWSGROUP settings
     
  5. For the Outgoing (SMTP) mail server please enter the server name for your ISPs outgoing mail server. Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com).

Setting up the incoming (POP3) server

  1. Open Netscape
     
  2. Click the mail icon in the lower left corner
     
  3. Click EDIT
     
  4. Click MAIL AND NEWSGROUPS settings
     
  5. Click NEW ACCOUNT
     
  6. Select ISP OR E-MAIL PROVIDER
     
  7. Click NEXT



     

  8. Enter your name as you would like it to appear in the recipients Inbox
     
  9. Enter your full e-mail address
     
  10. Click NEXT



     

  11. Select POP
     
  12. In SERVER NAME box, enter "mail." Followed by your domain name (ex. mail.example.com)
     
  13. Click NEXT



     

  14. In the User Name field, enter your full e-mail address (ex. john@example.com)



     

  15. On the next window enter any name you would like for Netscape to recall these settings
     
  16. Click FINISH
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Netscape Messenger 4.x
 
  When you first install Netscape 4.x, you will have the option to set up your mailbox by entering your POP3 host, your SMTP host, and your user name. For your POP3 host, enter "mail" followed by your domain name (ex: mail.john.com). Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com). Your user name is your full e-mail address with the "@" replaced by a "%" (ex. john@example.com).

To edit your mail preferences in Netscape 4.x:

  1. Select PREFERENCES from the EDIT menu.
     
  2. Select MAIL & NEWSGROUPS. (If you do not have MAIL & NEWSGROUPS as an option, you have installed the stand-alone version of Netscape. In order to use Netscape as a mail program, you need to install the full version of Netscape with Messenger Mailbox.)
     
  3. Select MAIL SERVERS, and enter your POP3 host, your SMTP host, and your e-mail address. For your POP3 host, enter "mail" followed by your domain name. (Ex: mail.john.com). Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com). Your user name is your full e-mail address with the "@" replaced by a "%" (ex. john@example.com).